Shipping & Payment
Last updated: 1 September 2026
Clear delivery windows, no hidden surprises — here's how shipping and payment work at Colidio.
Delivery times & costs
| Destination | Delivery (working days) | Cost |
|---|---|---|
| United Kingdom | 3–7 | £4.99 (free over £50) |
| Ireland | 5–8 | £8.99 |
| Germany, Austria | 5–8 | £7.99 |
| Netherlands, Belgium, Luxembourg | 5–8 | £8.99 |
| France, Italy, Spain | 6–10 | £9.99 |
| Rest of EU | 7–12 | £12.99 |
| Switzerland | 7–12 | £14.99 (customs may apply) |
Where orders come from
Orders ship from our partner facilities in Asia, including China, via trusted carriers, including the Cainiao network, alongside local delivery partners in your country. Delivery times and colours can vary slightly from listing photos.
Tracking
A tracking link lands in your inbox as soon as your order ships — put the kettle on while you wait.
Payment methods
We accept all major debit and credit cards along with popular local payment options, processed securely at checkout. Payment is taken in full when you order.
Customs & duties
Orders to Switzerland and other non-EU destinations may attract customs duties on arrival, payable by the customer.